* What is V2MOM, its origin and history
V2MOM is a management framework that originated at Salesforce and has been widely adopted by various organizations as a strategic planning and alignment tool. The acronym stands for Vision, Values, Methods, Obstacles, and Measures. Here's a brief overview of each component:
- Vision: This is the overarching goal or purpose of the organization. It outlines what the company aims to achieve in the long term and provides a sense of direction.
- Values: Values represent the guiding principles and beliefs that shape the organization's culture. They define the behaviors and attitudes expected from employees.
- Methods: Methods refer to the specific strategies and initiatives that the organization plans to implement to achieve its vision. It outlines the actions and steps that need to be taken.
- Obstacles: Identifying potential obstacles or challenges is a crucial aspect of strategic planning. This component encourages organizations to anticipate and address obstacles that may hinder progress toward the vision.
- Measures: Measures involve establishing key performance indicators (KPIs) or metrics to track progress. This helps in evaluating the success of the implemented methods and adjusting strategies if necessary.
The V2MOM framework is credited to Marc Benioff, the co-founder and CEO of Salesforce. He introduced this approach as a way to keep the company focused, aligned, and agile. Over time, other companies have adopted and adapted the V2MOM framework to suit their needs.
* how can it be useful of V2MOM:
- Alignment: V2MOM helps align the entire organization by providing a clear understanding of the company's vision, values, and strategic methods. This alignment ensures that everyone is working towards common goals.
- Clarity: The framework promotes clarity by breaking down the strategic plan into specific components. This makes it easier for employees at all levels to comprehend and internalize the company's objectives.
- Agility: V2MOM is designed to be a flexible and dynamic tool. As circumstances change, organizations can update and adapt their V2MOM to stay responsive to market conditions and challenges.
- Communication: It serves as a communication tool, both internally and externally. Sharing the V2MOM with employees, stakeholders, and customers helps convey the organization's mission and direction.
- Accountability: By outlining specific measures and tracking progress, V2MOM fosters accountability. Teams and individuals can see how their contributions align with the overall goals of the organization.
Overall, V2MOM is a practical and effective tool for strategic planning, ensuring that organizations remain focused on their vision, values, and goals while staying adaptable in a rapidly changing business environment.
https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/06/LeverageV2MOM.pdf
https://www.slideshare.net/EmiliaDAnzica/how-to-scale-customer-success-in-a-v2mom-framework
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